Frequently Asked Questions
Clearpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in 4 automatic instalments, split out in a way that suits you best. You chose how much to initially pay upfront, and the remaining payment is split over 3 instalments made every 2 weeks without any interest.
Just shop on our site and check out as normal. At checkout, choose the Clearpay payment method.
You will be directed to the Clearpay website to register and provide payment details (Visa or Mastercard).
If you’ve used Clearpay before, just log in to your Clearpay account.
Then complete your order – it's that easy!
Clearpay customers have to make their first payment at the time of purchase.
The remaining three payments are deducted every 2 weeks in automatic instalments from your selected payment method.
If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
A £6 late payment fee will be charged if funds are not available at the time the automatic payment is due.
An additional £6 fee will be charged if the missed payment is not made within 7 days.
Late fees will not exceed 25% of the total order.
Clearpay orders are delivered within our standard delivery timeframes like any order.
Clearpay orders are subject to our standard returns policy.
Visit the Clearpay website for a comprehensive list of F&Qs that should answer all your questions!